PRIVACY NOTICE

Last Updated: October 1,2024

At Capstone Academy, accessible from https://capstoneacademy.uk, we prioritise your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our services, you consent to the terms of this policy.

1. Information We Collect

We collect several types of personal information from you when you interact with our services, including but not limited to:

• Personal Identification Information: Names, email addresses, and phone numbers.
• Payment Information: Credit/debit card details and billing addresses necessary for processing payments.
• Demographic Information: Age, gender, and preferences to tailor our services to your needs.
• Address: Shipping or billing addresses where necessary.

2. How We Use Your Information

We use the information we collect in the following ways:

• Account Creation: To set up and manage your user account.
• Payment Processing: To facilitate transactions and manage billing.
• Communications: To send you newsletters, promotional materials, and updates about our services.
• Service Improvement: To analyse user feedback and improve our services and website functionality.
• Customer Support: To respond to your enquiries and provide customer support.

3. Disclosure of Your Information

We may share your personal information with the following parties:

• Service Providers: We may share your information with Kajabi, our website platform, to provide and maintain our services.
• Legal Authorities: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. Cookies and Tracking Technologies

Cookies are small files stored on your device that enhance your browsing experience. We may use cookies and similar tracking technologies to monitor activity on our service and store certain information. You can control the use of cookies at the individual browser level. If you prefer not to accept cookies, you may be unable to use some portions of our services.

5. User Rights

As a user, you have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Rectification: You can request corrections to any inaccuracies in your personal data.
• Erasure: You have the right to request the deletion of your personal information.
• Object: You can object to the processing of your data in certain circumstances.

To exercise these rights, please contact us at [email protected].

6. Data Security

We take reasonable precautions to protect your personal information from unauthorised access, use, or disclosure. These measures include implementing industry-standard security protocols, encryption, and access controls. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.

8. Contact Information

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:

• Email: [email protected]

9. Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify you via email or by placing a prominent notice on our website.

10. Location and Compliance

Capstone Academy is based in the UK and complies with the following laws and regulations:

• General Data Protection Regulation (GDPR): Governs the processing of personal data and protects individuals' privacy.
• Data Protection Act 2018: Complements GDPR and outlines specific provisions for data protection in the UK.
• Privacy and Electronic Communications Regulations (PECR): Regulates electronic marketing and the use of cookies.
• Consumer Rights Act 2015: Ensures consumer protection in contracts for goods and services.
• The Companies Act 2006: Governs company formation, management, and disclosure of information.
• The Electronic Commerce (EC Directive) Regulations 2002: Regulates online services and e-commerce.
• The Distance Selling Regulations: Protects consumers in distance selling transactions.
• The UK General Data Protection Regulation (UK GDPR): Specific provisions applicable after Brexit.

By adhering to these regulations, we strive to maintain the highest standards of privacy and security for our users.